Services

Smart Parking Management, Built In

Payments, operations, patrol, and reporting in one cloud platform. Your team and guests work in the browser — internet access required; no app store downloads.

Core Capabilities

What the Platform Handles Today

Grouped the way operators think about parking management — only features that are live in TapValet now.

Operations & Visibility

  • Live valet queue with status from intake through pickup
  • Parking session tracking for self-serve lots
  • Occupancy from active tickets and sessions
  • Patrol verify and flag tools for enforcement

Payments & Audit

  • Online card checkout on guest ticket and session links
  • Card-present collection in valet workflows
  • Full transaction ledger for reconciliation
  • Card-only default to reduce cash-handling risk

Rates & Revenue

  • Configure rates per venue or lot (hourly, overnight, and more)
  • Revenue summaries and period reporting
  • Walk-up self-serve intake via QR — no gate arm required
  • Upgrade plans when you need more venues or branding

Insights & Central Control

  • Multi-venue tenant home — one account, many locations
  • Role-based staff access (attendant, valet, patrol, admin)
  • SMS and email for ticket links, session links, and receipts
  • Tenant-isolated data with automated platform backups
Valet

Digital Valet Ticketing

Replace paper tickets with SMS links guests open on their phone. Attendants intake on a tablet, supervisors manage the live queue, and valets retrieve from a mobile assignment view.

  • Live status from parked through ready for pickup
  • Customer messages on the guest ticket page
  • Card payment when the vehicle is ready
  • Hours, holidays, and rates under your control
Self-Serve Parking

QR Lots — Manned or Unmanned

Add self-serve locations without buying gate arms. Drivers scan a QR code to check in and pay. Patrol staff verify paid vehicles and flag issues from a phone-friendly view.

  • Unmanned public QR intake or staffed agent intake
  • Printable QR signage from your lot dashboard
  • Occupancy, sessions, and revenue in one place
  • Enforcement requires regular patrol — not automatic gates
Operations

Central Control for Multiple Venues

Tenant administrators manage hotels, event sites, and parking lots from one home page. Switch venues, invite staff, set roles, and review payments without logging into separate systems.

  • Multi-venue accounts with per-location staff access
  • Transaction ledger and revenue summaries
  • Card-only default — auditable payment history
  • Secure sign-in and password reset for your team
Payments & Notifications

Card Payments and Guest Alerts

Customers pay online. Staff and guests receive SMS and email for key steps — ticket links, session links, and receipts when contact details are on file.

💳
Card Checkout
Guest & session payments
💬
SMS
Ticket & session links
✉️
Email
Receipts & staff resets
📊
Dashboards
Queue, revenue & ledger